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Chillout: The Freezing Dubai

New Offer
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Ready to escape the Dubai heat in the coolest way possible? Step into Chillout Ice Lounge Dubai, a magical winter wonderland located at Times Square Center on Sheikh Zayed Road! Experience freezing temperatures of -6°C while surrounded by stunning ice sculptures, glowing decorations and even seating made entirely of ice! Wrap up warm in the thermal clothing provided and explore this unique frozen world, where you can snap amazing family photos, admire beautiful icy creations and enjoy delicious hot drinks and snacks. It's the perfect adventure for families, friends and anyone looking for something different in Dubai! Who knew you could experience winter right in the middle of the desert?

Ratings & reviews

See all 49 reviews
4.0/5
49 ratings from families who visited
IM
ines Mena Moral14-09-2026

Our entire family had a blast - it’s such a fun experience! And they served us hot chocolate!

TM
Tausif Mirza11-09-2025

We recently visited this place and was shocked by the unhygienic conditions. The provided shoes and jackets were dirty,smelly and torn. The lounge was broken and didn't match the Google reviews. Although the staff was friendly and tried their best, the management's failure to maintain basic hygiene and post accurate representations is concerning. I hope the concerned authorities take action to address these issues.

LK
Lisa Kukic11-09-2025

When we go from the enormous heat outside to -6 °C, it's a striking contrast — a real relief. The atmosphere is magical: the ice sculptures, the carved seats and tables, the play of light ... everything is designed to amaze. The staff is welcoming, the thermal clothing provided avoids the brutal cold, and the hot drink on arrival (hot chocolate or tea) adds a comforting touch

NA
Nasser Alameri21-07-2025

Chillout Ice Lounge offers a unique and frosty escape in the heart of Dubai. As the Middle East's first ice lounge, it provides a novel experience where everything is made of ice, from the furniture to the sculptures. Upon entering, guests are provided with thermal clothing to keep warm in the sub-zero temperatures.

ML
Manolis Lekkas10-07-2025

You pay 89 AED to enter, then the freeze experience starts. You are given warm clothes (jacket, woolen gloves & cap and if you want trouser & boots). Once you enter into the not-particularly- large room (maybe 12m x 8m), you are offered a free hot drink (e.g. chocolate), then you can order (optional). The menu is limited (expected as they have to serve it quickly, in like 15’) and if you plan to order you’d better do it right away as it won’t be long before you say “enough cold for today”. If you get a philly sandwich for example (which is good), it’ll come in a plastic container as they know that most likely you won’t finish it in there. The decoration is various sculptures (animals, human figures etc., all from ice) while the music is classic, popular rock songs. Seats are wooden or stone with a moquette carpet on top. All prices are reasonable. You can park in the mall’s lot or at the street.

1 Child (4-12 yrs old) - Hot Beverage + Access to Chillout Ice Lounge28% OFF

Price is for 1 child, from 4-12 years old, for access to Chillout Ice lounge. Offer includes: use of thermal clothing (jacket, gloves, hat and shoes) and welcome drink (hot chocolate or tea). Offer is valid daily, from 10am-10pm.

AED 49AED 35

1 Adult (13+ yrs old) - Hot Beverage + Access to Chillout Ice Lounge26% OFF

Price is for 1 adult, from 13 years old and above, for access to Chillout Ice lounge. Offer includes: use of thermal clothing (jacket, gloves, hat and shoes) and welcome drink (hot chocolate or tea). Offer is valid daily, from 10am-10pm.

AED 89AED 65

Ratings & reviews

See all 49 reviews
4.0/5
49 ratings from families who visited
IM
ines Mena Moral14-09-2026

Our entire family had a blast - it’s such a fun experience! And they served us hot chocolate!

TM
Tausif Mirza11-09-2025

We recently visited this place and was shocked by the unhygienic conditions. The provided shoes and jackets were dirty,smelly and torn. The lounge was broken and didn't match the Google reviews. Although the staff was friendly and tried their best, the management's failure to maintain basic hygiene and post accurate representations is concerning. I hope the concerned authorities take action to address these issues.

LK
Lisa Kukic11-09-2025

When we go from the enormous heat outside to -6 °C, it's a striking contrast — a real relief. The atmosphere is magical: the ice sculptures, the carved seats and tables, the play of light ... everything is designed to amaze. The staff is welcoming, the thermal clothing provided avoids the brutal cold, and the hot drink on arrival (hot chocolate or tea) adds a comforting touch

NA
Nasser Alameri21-07-2025

Chillout Ice Lounge offers a unique and frosty escape in the heart of Dubai. As the Middle East's first ice lounge, it provides a novel experience where everything is made of ice, from the furniture to the sculptures. Upon entering, guests are provided with thermal clothing to keep warm in the sub-zero temperatures.

ML
Manolis Lekkas10-07-2025

You pay 89 AED to enter, then the freeze experience starts. You are given warm clothes (jacket, woolen gloves & cap and if you want trouser & boots). Once you enter into the not-particularly- large room (maybe 12m x 8m), you are offered a free hot drink (e.g. chocolate), then you can order (optional). The menu is limited (expected as they have to serve it quickly, in like 15’) and if you plan to order you’d better do it right away as it won’t be long before you say “enough cold for today”. If you get a philly sandwich for example (which is good), it’ll come in a plastic container as they know that most likely you won’t finish it in there. The decoration is various sculptures (animals, human figures etc., all from ice) while the music is classic, popular rock songs. Seats are wooden or stone with a moquette carpet on top. All prices are reasonable. You can park in the mall’s lot or at the street.